PERSONAL SERVICE · BRENTWOOD, TENNESSEE
Sales · Call / Text 615-373-5969

Privacy & SMS Policy

Website cookie information updated November 8, 2026.

Brentwood Jewelry knows that you care how information about you is used and shared. We respect your privacy and appreciate the trust that you have in our company. We will not rent or sell your name, address, email address, credit information or personal information to any third party without your permission. Should a situation arise where we are required by law or legal process to provide information about a customer, we will comply with that request.

If you are an affiliate of ours or have registered to receive our newsletter, we may occasionally email you with special opportunities.

Information you provide

When you contact us, request an appointment or service, create an account, or place an order, we receive the information you provide. This may include your name, contact details, billing and shipping details, and information about your order or request. We use this information to respond, provide customer service, and handle your transaction or request.

Cookies and website tracking

Our website uses cookies to remember shopping-cart contents, maintain account sessions, and support website security. Google Analytics, Meta advertising pixels, and WooCommerce campaign-attribution tracking are not enabled on this website.

Store and security cookies
CookieWhat it does
woocommerce_cart_hashHelps detect changes to the shopping cart.
woocommerce_items_in_cartRecords whether the shopping cart contains items.
wp_woocommerce_session_*Connects your visit to its saved cart.
__cf_bm and _cfuvidSupport Cloudflare bot protection and rate limiting on protected services.

Which cookies appear depends on the features you use. Signing in can also create account and sign-in cookies. You can manage cookies in your browser settings; blocking them may affect the cart, account access, or payment features.

Payments and optional wallets

Online card payments use Sola (formerly Cardknox) hosted payment fields. Payment and authentication providers may process transaction and technical information to provide payments and help prevent fraud. See Sola’s Privacy Policy for its practices.

Google Pay does not load automatically when checkout opens. Its payment interface loads when you select Google Pay or click “Load Google Pay.” This connects your browser to Google’s payment services, which may use their own cookies and information under Google’s Privacy Policy. Apple Pay may also be offered on supported devices.

Please do not send payment-card details by email or text message.

Hosting, security, and external services

Hosting and security providers may process technical request information, such as IP addresses and browser details, to deliver, maintain, and protect the website. Some payment-security services also use Cloudflare protection. More information is available in Cloudflare’s cookie documentation.

Some website fonts are delivered through Google Fonts. Your browser sends connection information, including its IP address, when requesting those fonts. See Google Fonts’ privacy explanation. Following an external link, such as directions, opens a service with its own privacy practices.

SMS/Text Messaging Privacy

Brentwood Jewelry does not sell, rent, share, or disclose customers’ mobile phone numbers, SMS opt-in information, or text messaging consent to third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be transferred or sold to any third party for their marketing or promotional use.

For clarity, any sharing of information described in this Privacy Policy does not include customers’ mobile phone numbers, SMS opt-in information, or text messaging consent for third-party marketing or promotional purposes.

Brentwood Jewelry uses SMS messaging for customer-service purposes, such as notifying customers that a jewelry repair or order is ready for pickup. SMS messaging is not used for advertising or promotional marketing.

Given the rapid changes in offerings and technologies, we reserve the right to change, modify, add or remove portions of our Privacy Policy at any time without prior notice. If these changes are substantial, we will notify you via email. You are free to review our Privacy Policies for changes at any time.

Privacy questions

For questions about our privacy practices or the personal information you have provided, email sales@brentwoodjewelry.com or call 615-373-5959.

Thank you!