Brentwood Jewelry offers a 30-day return window starting on the date your order is delivered. Packaging must be in good or great condition.
Custom, engraved, sized, special-order, and sale items are excluded from this return policy.
The customer pays return shipping. Refunds are issued to the original online payment method. Refund processing takes 4–6 weeks.
For return instructions and assistance, email sales@brentwoodjewelry.com or call 615-373-5969. Please include your order number.